Privacy Policy
Last revised: May 26, 2026
This Privacy Policy governs the collection and use of personal information by Crossroads Chimney Sweep through our website, crossroadschimneysweep.com, and applies to all visitors and individuals who submit service inquiries through the site. By using crossroadschimneysweep.com or submitting any request for services, you acknowledge that you have read and agree to the practices described in this policy.
Changes to this policy
We reserve the right to modify or update this Privacy Policy at any time, without prior notice, to reflect changes in our practices or applicable law. The date on which this policy was most recently revised will be indicated on this page as of May 26, 2026. Your continued use of crossroadschimneysweep.com following any such revision constitutes your acceptance of the updated terms.
Information we collect
We collect personal information that you voluntarily provide when you complete a contact form, submit a quote request, engage with a chat feature, or contact us by phone. The information collected through these channels may include:
- Your full name
- Phone number and email address
- Service address or project location
- Description of the work or service requested
In addition to information you provide directly, we automatically collect certain technical data when you visit crossroadschimneysweep.com, including pages viewed, time spent on the site, browser type, and referring URLs. This technical data is used solely to maintain and improve site performance.
Children’s privacy
crossroadschimneysweep.com is intended for use by adults and is not directed toward children under the age of 13. We do not knowingly solicit or collect personal information from individuals under 13. If we become aware that a child under 13 has submitted personal information through our site, we will take reasonable steps to delete that information promptly.
Analytics and site traffic
We may use third-party analytics tools to gather anonymous, aggregate data regarding how visitors interact with crossroadschimneysweep.com. This information — such as general traffic volumes, popular pages, and geographic regions — is reviewed in aggregate form only and is not linked to any individual visitor. We do not sell your browsing behavior or anonymous usage data to any party.
How your information is shared and your consent
When you submit a service request through crossroadschimneysweep.com, the contact details and project information you provide are forwarded to the licensed contractors and home-service businesses in our network who are positioned to respond to, quote, and carry out the work you have described. These businesses operate entirely on their own account and are not agents or employees of Crossroads Chimney Sweep. Once your information is transmitted to them, they may reach out to you directly regarding your request.
By completing and submitting a form, initiating a chat session, or otherwise transmitting information to us through this site, you expressly authorize us to pass that information to the relevant contractors as described above. You further authorize those businesses — and Crossroads Chimney Sweep where applicable — to contact you by telephone, email, or text message in connection with your service inquiry. Standard message and data rates may apply to text communications.
Your consent to receive calls or text messages is entirely voluntary. You are not required to agree to such contact as a condition of obtaining any service or purchasing anything through crossroadschimneysweep.com.
Contact us
If you have questions or concerns regarding this Privacy Policy or the manner in which Crossroads Chimney Sweep handles your personal information, please contact us through our website at https://crossroadschimneysweep.com/contact-us/. We will make reasonable efforts to respond to all inquiries in a timely manner.